FAQs
- Question: Do you view all potentially suitable properties on my behalf?
- Answer: We will always endeavour to view every property on your behalf before you see it. This enables us to talk to you about many aspects of the property that it would be impossible to appreciate from the agents particulars. Although agents sales particulars are usually very descriptive and accompanied by good photographs, they naturally paint the best possible picture of every property they are instructed to sell. We are there to discover any issues that would not be acceptable to you without you having to waste time seeing it yourself.
- Question: Do you have access to properties being marketed by all agents?
- Answer: Yes most definitely. Our connection to Knight Frank LLP has no impact on the contact and relationship we have with every agent dealing in your area of search.
- Question: Does your service guide me through the negotiations as well as finding me a property?
Answer: Yes. We offer the complete property buying service. This begins with an initial meeting to understand and discuss your exact requirements. Once you have decided to retain us, we conduct a thorough search, identify suitable properties and then negotiate, on your behalf, the purchase of your chosen property. The service continues through the exchange of contracts and up to and including the completion when we check that everything is in order, read the meters and hand you the keys to your new home.
As part of the service we are also able to introduce you to numerous professional services including solicitors, surveyors, architects and finance providers as well as additional services that might be useful to you following your purchase.
- Question: Can you guarantee my confidentiality?
- Answer: We will always strive to ensure confidentiality at all times if requested to do so.
- Question: Where do you operate?
Answer: We operate both in London and the Country. The London team is based in Eaton Terrace and specialises in the prime areas including Chelsea, Belgravia, Kensington, Mayfair, Holland Park and St John's Wood.
The Country team is based in Newbury and covers the south of England from Birmingham down to the south coast...find out more about the areas we cover
- Question: Do you search for property abroad?
- Answer: No, we currently concentrate on finding and buying property in the UK.
- Question: Won't I end up competing against another of your clients looking for the same thing?
- Answer: This is highly unlikely. All our clients have very specific requirements which vary enormously and, as each of our buying agents only takes a limited number of clients at any one time, conflicts are, happily, virtually unheard of.
- Question: How do you gain access to the 'secret' market?
- Answer: Over many collective years of dealing with our contacts, we have built up excellent personal relationships which, combined with our reputation, enables us to hear about things long before they become available to the open market.
- Question: Do you ever buy property privately or off market?
- Answer: Yes. In fact over 53% of the properties we bought for our clients during the last 12 months were purchased before they even got to the open market.
