One of the most experienced buying agents in the country, our Partner Mark Lawson specialises in high value residential and rural estates, and has bought some of the most expensive and complex properties during the 30 years he has worked in the industry. A recent feature in Fieldsports Journal highlighted the immeasurable benefit that Mark – as with our entire team of buying agents – brings to his clients…
Mark provides clients with access to the whole market, ensuring they don’t miss that one unique opportunity. Over 80% of the properties he has bought in the last three years have not been openly advertised.
Mark saves busy clients time by previewing every property and advising whether a visit is worthwhile.
If a property is suitable, Mark produces a detailed pre-purchase report so buyers know everything – warts and all – before they commit.
Mark handles all negotiations, organises the necessary surveys and assists with day-to-day communications to ease the purchase process.
For expert guidance with your next property search, contact our specialist team here.
Our Partner Mark Lawson spoke to Ruth Bloomfield at The Spectator about gazundering – when a home-buyer reduces their offer at the 11th hour, and gets away with it. “There is a degree of playing chicken – who will blink first?” says Mark.
In recent years, service charges have risen dramatically, placing increasing pressure on buyers considering property in Central London. Our vastly experienced Partner Philip Eastwood explains what is driving the rises and how to ensure a sound investment.
This hike is largely driven by rising energy costs, escalating insurance premiums and the natural ageing of high-specification developments. Buyers who are not attuned to these costs could easily find themselves burdened with unexpectedly high outgoings that far outweigh the standard of services, making the guidance of a specialist buying agent crucial.
Why Service Charges are Increasing
A confluence of factors has created the perfect storm for rising service charges. Many large developments purchase utilities at commercial rather than residential rates, which has led to exponential increases in energy costs. Insurance premiums have also risen, while maintenance expenses continue to grow as buildings age.
Luxury developments that once seemed to offer an attractive lifestyle with impeccable communal areas and amenities such as pools, gyms and concierge services are now seeing the reality of long-term upkeep. A 10- to 15-year-old development requires significant reinvestment, with costs frequently passed on to residents. The result? Service charges that can now represent a staggering percentage of a property’s value.
The impact is particularly noticeable in concierge buildings, where charges have soared, sometimes exceeding 1% of the property’s purchase price annually. Buyers will accept high charges in return for impeccable service and premium facilities; you only have to look at the number of first-class restaurants and hotels in London which are frantically busy despite charging huge amounts. Yet there is an understandable resistance to charges that feel disproportionate to the quality received – and demand for such properties is likely to suffer as a result.
Key Considerations for Buyers
Before committing to a property with a service charge, a meticulous evaluation is essential. Buyers should be asking:
Precisely how is the money being spent? A large sinking fund with little reinvestment in the building could indicate a lack of necessary maintenance.
Are the facilities worth the cost? A pool or gym might seem appealing, but if it’s ageing and you’re unlikely to use it, or you could become a member of a rather nice gym around the corner instead, is it really worth the substantial ongoing cost?
Is there transparency? Many listings provide only vague details about lease length and service charges which are often handled by an external management company, leaving buyers in the dark.
There’s little point in investing heavily in a beautifully refurbished apartment if the building itself is not well maintained – akin to upgrading a luxury suite on a ship that is no longer seaworthy.
Where a Buying Agent Adds Value
Navigating the complexities of service charges requires more than a cursory glance at the figures. With limited transparency from many selling agents, buyers often do not receive the full picture until they are deep into the legal process of the purchase.
We ensure that service charge details are scrutinised from the outset, asking the pertinent questions that others might prefer to avoid and pushing for clear answers. How much of the charge goes to actual maintenance rather than management fees? Are future capital works planned? Are costs likely to rise further?
Too often, service charges are dismissed with a casual ‘it is what it is’– but for buyers, especially those purchasing as an investment, these figures matter. I recently came across a rather nice two-bedroom, 1,200-square-foot apartment in Battersea for a client’s daughter with an annual service charge of £5,000. When added to council tax, utility bills and mortgage payments, the overall financial burden is significant. Such figures are dissuading buyers and will ultimately impact property values.
By engaging with a specialist buying agent, buyers gain an essential advantage. Our ability to dig into the finer details, challenge ambiguous charges and provide informed guidance can make all the difference between securing a sound investment and acquiring a financial liability. In a market where costs are only set to rise, this level of diligence is more important than ever.
The UK government’s decision to add VAT to private school fees which came into play this month, framed as a move to reduce inequality, is sparking debate beyond education. Whilst it is too early to say what definitive impact this increase will make, early signs suggest it could have significant ripple effects on the British property market, writes Katherine Watters, The Buying Solution’s Partner for the Southern Home Counties.
A Strain on Family Budgets
The imposition of VAT on private school fees adds up to 20% to already substantial costs, creating a financial pinch point for many middle-income families. For wealthier households – those insulated by substantial assets and high incomes – this change is unlikely to significantly alter their choices. The most prestigious private schools will likely retain their exclusivity, with little effort to moderate fees. On the contrary, these institutions may even double down on their elite status, becoming less accessible to a broader demographic.
However, for dual-income families balancing private school fees with rising mortgage costs and the higher cost of living, the VAT increase is proving to be a tipping point. Anecdotes from my region of Surrey and Sussex already indicate that families are considering pulling children out of private schools and transitioning to the state sector, or exploring international opportunities in order to afford the school fees for their choice of schools. I am aware of three local families who have recently accepted lucrative overseas job postings, driven directly by the financial impact of VAT on school fees. With their children already registered at top-tier institutions like Eton, relocating abroad has become their only viable option to fulfil their educational plans. Such stories underscore the financial gymnastics now required to maintain private education.
State Schools and Grammar Catchment Areas: Property Hotspots
The shift in demand toward state schools, particularly grammar schools, is already impacting the property market. As families reconsider private education, catchment areas for top-performing state schools are becoming increasingly competitive. There are currently 163 state-funded grammar schools across England with the largest number found in Kent (38), London (19), Lincolnshire (15), Buckinghamshire (13), Essex (eight) and Birmingham (eight). Proximity to a strong state or grammar school has always been a draw, but the new pressure from families exiting the private system is likely to intensify the scramble for homes in these coveted zones.
Conversely, areas around smaller private schools, which were previously buoyed by steady enrolment, could face cooling property prices. Many such schools are consolidating to survive – forming federations to pool resources and remain viable. While this consolidation secures the future of these schools, it signals potential declines in local property demand as families reconsider their educational priorities.
Implications for the State Sector
The migration from private to state schools may also have unintended consequences for the state education system, which is already under pressure. Increased demand for places in top-performing schools will push local councils to expand capacity, potentially altering the dynamics of residential areas. Overcrowding and stretched resources could create a new set of challenges, driving further polarisation within the education system. Simultaneously, the influx of higher-income families into the state system may fuel rising house prices in well-regarded school districts.
Mortgage Pressures and Downsizing Decisions
The broader economic context – high interest rates and mortgage costs – is exacerbating the strain. Families who leveraged historically low interest rates to trade up the property ladder are now grappling with significantly higher monthly repayments. This shift is reducing disposable income previously allocated to private school fees, luxury purchases, or travel.
As a result, some homeowners are quietly putting their properties on the market which presents opportunities for buyers. Downsizing is emerging as a strategic move, freeing up equity to cover school fees or reduce mortgage payments. This trend is evident in commuter belts like Surrey and Sussex, where large family homes are appearing in private sales. Such moves illustrate a recalibration of priorities, with families opting to downsize their homes to preserve educational aspirations.
A Mixed Market Outlook
In the broader property market, the VAT policy is contributing to a landscape that is already complex. The post-COVID property boom, characterised by inflated prices and fierce competition, is normalising. Some regions, particularly in the super-prime market, are seeing more realistic valuations and renewed activity. However, stock remains limited, and affordability continues to dominate decision-making for many.
For agents operating in commuter towns and popular rural locations, the mood is cautiously optimistic. Valuations and transactions are picking up, and spring 2025 is expected to bring more movement as vendors and buyers adapt to the new normal. Catchment areas for strong state schools and accessible rural hotspots, such as the Surrey Hills and the South Downs, are likely to remain resilient.
How The Buying Solution Can Help
As with many fiscal policies, the effects of VAT on private schools will fully reveal themselves over time – and possibly the law of unintended consequences – rippling through education, property and lifestyle choices. For families, schools and property markets alike, adaptation will be key in navigating this period of transformation. Our specialist buying agents, together with our network of leading education consultants, can offer highly personalised advice on everything from catchment areas and desirable locations to ensuring you make a sustainable investment, helping you to make confident and well-informed decisions for you and your family.
Katherine Watters is our specialist Partner for the Southern Home Counties
Wellness is increasingly shaping the way we choose to live and where we call home. Here, we look at the emerging trends and how our expert buying agents can secure exceptional properties designed to elevate the wellbeing of our clients.
Image: WHOOP
Wellness is big business and the UK is leading the way in Europe, with the industry in this country estimated to be worth over US $223 billion. Evolving into more than just a personal pursuit, wellness has become a defining factor in how we live and where we choose to call home. At the forefront of this movement is the growing demand for properties that support and enhance our sense of wellbeing, reflecting both environmental and technological trends.
For those navigating the complex and competitive property market in London and the Southern Counties, the expertise of a specialist buying agency is invaluable in sourcing homes that cater to these shifting priorities.
The Rise of Wellness Technology in Homes
Wellness tech, from AI-powered wearables to sleep-optimisation devices, has seen a meteoric rise. Tools like WHOOP health monitors, Oura Rings, and devices designed for nervous system regulation are no longer niche accessories; they’ve become lifestyle staples for many.
How we set up our homes to accommodate wellness tech and AI is becoming ever more important. The implication for properties is clear: spaces need to adapt. Homes with integrated smart systems or the potential to incorporate such technologies are in high demand. Whether it’s a bedroom designed for smart sleep tracking or room layouts that allow for unobtrusive tech integration, the modern home is becoming a wellness hub.
Creating a Sanctuary: Environmental Wellness
In tandem with technological trends, there’s a growing emphasis on environmental wellness – both within the home and outside it.
Internally, clients are seeking homes that allow for serene, restorative spaces. So-called ‘zen dens’ – tranquil zones designed for digital detox – are replacing the traditional ‘man cave’, reflecting a shift towards relaxation and recovery over recreation. Reformer rooms for Pilates or spaces dedicated to Nordic wellness practices such as infrared saunas and ice baths are becoming coveted features.
Externally, proximity to green spaces remains a top priority; a demand accelerated by the pandemic that shows no sign of slowing down. Areas such as Hampstead with its famous outdoor swimming ponds on the Heath, Richmond with its 10-acre Ham Lake outdoor pool within a large nature reserve, and neighbouring areas to Hyde Park which houses the Serpentine Lido, are all excellent choices for wellness-oriented buyers.
Wellness by Design: Natural Light, Quiet Spaces and Soundproofing
The design of the property itself plays a crucial role in supporting wellness. A wealth of natural light – essential for mental health and vitality – is a non-negotiable for many buyers. Soundproofed interiors and bedrooms positioned in quieter areas of the home are also in high demand, reflecting a desire to minimise stress and maximise rest. More intimate spaces dedicated to calming pursuits are being carved out; with the likes of flower rooms, listening rooms, even star-gazing rooms growing in popularity. Our extensive network of leading architects and interior designers is uniquely equipped to expertly craft these highly sought-after spaces in any new home.
Freehold homes offer greater flexibility to add bespoke features such as smart saunas, reformer rooms, or dedicated relaxation areas. We have even seen hyperbaric oxygen chambers – favoured by athletes for recovery – installed in private homes. Apartments, meanwhile, are not exempt; balconies are increasingly being adapted for wellness, housing everything from compact ice baths to zen-inspired switch-off areas.
Image: Unsplash
Location Matters: A Slower Pace and Better Air Quality
Geographical considerations are just as critical. Beyond green spaces, buyers are looking for areas with better air quality, less noise pollution and a village-like feel. Outer London regions such as Richmond (pictured), Wimbledon and Dulwich offer a slower pace of life while retaining easy access to the city’s amenities, and we are expertly-placed to advise on property in these areas.
This trend aligns with a broader desire for wellness on a community scale, with buyers valuing proximity to yoga studios, community saunas and outdoor swimming facilities where they can benefit from a personal connection with others.
How a Buying Agency Adds Value
Navigating the complexities of sourcing a property that supports a holistic approach to wellness requires extensive market expertise and a highly tailored approach. Our specialist buying agents at The Buying Solution have an intimate understanding of both client needs and market dynamics, making us best placed to identify properties that meet exacting wellness criteria.
By understanding the nuances of these trends, we not only save clients precious time but also provide a highly competitive edge in securing properties that might otherwise be overlooked.
Get in touch with our London team here. For news, expert commentary and invaluable property insight, subscribe to The Insider, our quarterly newsletter, here.
As 2024 draws to a close, Will Watson, Head of The Buying Solution, reflectson a year of change, growth and opportunity.
Sarah Frances Kelley for The Buying Solution
As I reflect on 2024, it’s clear that this has been a transformative year for The Buying Solution and for me personally. Taking on the role of Head of The Buying Solution in May was a great privilege and offered me an opportunity to reinvigorate the business. My goal was to inject fresh energy into the firm and create a culture that reflects our ambition and expertise. Now, as the year comes to a close, I’m proud of the strides we’ve made together as a team.
One of the most exciting developments has been strengthening our team with three exceptional hires: Toto Lambert as Partner in our London office, Katherine Watters as Partner covering the Southern Home Counties, and Georgina Neil as a Buying Agent covering the Cotswolds. Each of them brings unique perspectives and expertise that have already made a significant impact on our business and brought a new dimension to it. As female Partners, Katherine and Toto have not only enhanced our reach but also broadened our professional and personal networks in London and the country. Watching their contributions complement our existing strengths has been a real highlight for me.
Fostering a collaborative and unified culture at The Buying Solution has been another key priority. Seeing this camaraderie between colleagues and mutual support take shape has been hugely rewarding. One of the most gratifying trends has been the surge in client referrals. This year, more than ever, we’ve had past clients recommending our services to friends and family, which is a testament to the trust we’ve built. It’s this reputation that enables us to unlock opportunities that others simply can’t access. In fact, over 60% of the properties we’ve secured for clients this year have been off-market – a true reflection of our ability to deliver beyond the ordinary.
From a market perspective, 2024 has certainly had its uncertainties. Yet, we’ve seen a marked resilience, especially in London. The capital remains a focal point for global wealth, despite the political and economic noise. While some headlines might suggest an exodus, the reality is different. Clients have explored alternatives – Milan, Dubai, the US – but time and again, they return to London, drawn by its unparalleled lifestyle, culture, and connectivity. Yes, it’s always been an expensive city, and it’s becoming more so, but for those who understand its value, there’s simply no substitute.
Looking beyond London, the well-trodden path from city to countryside has continued to appeal, with clients seeking more space and a change of pace. One of my colleagues shared a story about a family moving to a rural spot in the Home Counties. Initially, they had reservations about leaving London, but with guidance and support, they made the leap – and haven’t looked back. These moments, where we help clients find not just a house but a true home, are what make this work so fulfilling.
Of course, our role is not just to facilitate; it’s to advise. There have been times this year when we’ve had to counsel clients against properties they initially thought they wanted. In one instance, a family fell for a house that, while charming, was in the wrong location and would have been a financial and emotional burden. After detailed discussions, they trusted our advice, held off, and ultimately secured a property far better suited to their needs. These are the decisions that define our commitment to our clients’ best interests.
Our reach continues to expand as well. This year, we’ve worked with clients from across the globe, including Japan and Finland, navigating language barriers and cultural differences to deliver exceptional results. Building long-term relationships is at the heart of what we do, and there’s no greater compliment than a returning client.
As we head into 2025, I remain cautiously optimistic. While uncertainties persist –whether around government policies or the broader economy – London and the UK’s enduring appeal will undoubtedly prevail.
What’s particularly intriguing right now is that we’re navigating what I believe is the bottom of the market. There are some excellent buying opportunities for those ready to act. Nervous sellers who’ve been waiting to move on are now willing to negotiate, making December and early 2025 an ideal time to buy. I anticipate that as sentiment improves – perhaps as early as next year – we’ll see confidence return which could harden seller’s positions within the market, so this current window is one to seize.
At The Buying Solution, we are proud to stand beside our clients, offering trusted advice, unrivalled access, and a deep understanding of the market. Whether it’s navigating the complexities of the current climate or securing a dream home, we are here to ensure our clients are always one step ahead.
Our Partner Harry Gladwin talks to Anna White at The Telegraph about the UK’s most sought-after neighbourhoods and, more specifically, the growing popularity of affluent Park Town in North Central Oxford, just outside the centre of the historic city.
Harry Gladwin, The Buying Solution Partner and Head of the Cotswolds Region, speaks to Sarah Rappaport at Bloomberg about the Cotswolds’ appeal for US buyers, and the surge in his American clients in the past year.
As the prices of waterfront property start to waver over rising concern for flooding, our Partner in the Southern Counties, Jake Civardi, talked to Anna White of The Telegraph about the importance of thorough flooding checks.
Jemma Scott, The Buying Solution Partner and specialist agent in the Northern Home Counties, talks to Alexandra Goss of the Financial Times about ‘the downsizing shake-up’ and the biggest challenges for downsizers in the current market.
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